Contact information

Need help with your order or have a question about WashVero?

We’re here to help.

Email us at:

support@washvero.com

When contacting us about an order, please include your order number so we can help you faster.

Common reasons to contact us

Order questions
Product questions
Shipping updates
Returns or refund requests
Faulty or damaged item support

Response time

We aim to respond to customer enquiries within 1 to 2 working days.

Business details

WashVero is an online store providing water-based hygiene products for everyday use, travel and temporary stays.